Frequently Asked Questions

Getting started with Ghostyle

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  • What is Ghostyle?

    Ghostyle is a print-on-demand and bulk apparel partner. You design or upload artwork, we print on premium blanks and ship directly to your customers — no inventory, no minimums, no warehouse.

  • Do I need to hold inventory?

    No. Products are made only after a customer orders, so you never buy stock upfront or store anything. You only pay for what sells.

  • Is there a cost to get started?

    Creating an account and designing products is free. You pay the base cost plus printing only when an order is placed.

  • How do I connect my store?

    Install the Ghostyle app from Shopify, connect your store in a few clicks, and publish products straight to your storefront. Orders then route to us automatically.

  • Who is Ghostyle for?

    Creators, designers, influencers, students, side-hustlers, and growing brands — anyone who'd rather make great products than manage logistics.

Products & Printing

  • What products can I sell?

    Tees, hoodies, sweatshirts, tank tops, tote bags, caps and more — all on premium, fashion-level blanks built for real brands.

  • What print methods do you offer?

    DTF (Direct-to-Film) for vivid, durable prints with a slight gloss, and DTG (Direct-to-Garment) for soft prints that blend into the fabric. Pick whichever suits your design.

  • DTF vs DTG — which should I use?

    DTF works on more fabrics and holds bold colors well; DTG gives the softest hand-feel on 100% cotton. Each product page lets you choose, and our team can advise if you're unsure.

  • What file formats do you accept?

    High-resolution PNG (transparent background) is ideal, 300 DPI at print size. You can also design directly in our editor.

  • Can I order samples?

    Yes. Order a sample of any product at cost so you can check quality, fit, and print before you launch.

Orders, Shipping & Payments

  • What's the turnaround time?

    Most orders are printed within 24 hours and handed to the carrier shortly after, then shipped to your customer.

  • Where do you ship?

    We ship globally from facilities in the US, with fast, tracked delivery to your customers wherever they are.

  • Can I add my own branding?

    Yes — branded packaging, neck labels, and inserts are available so every order looks like yours, not ours.

  • What if an item arrives damaged?

    Contact us within 30 days with a photo and we'll reprint or refund it — no hassle.

  • How and when do I get paid?

    You set your retail price and keep the margin. Orders are charged as they fulfill, and payouts run every Friday.

  • How does volume pricing work?

    Per-unit cost drops automatically at set quantity tiers — the more you order, the more you save, with the same quality every time.

Still have questions?

Our team is here to help you launch and grow.

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